Been trying to call for 3 weeks, just reached someone today and says she'd take care of it an call the punk accountant who is suppose to be working from home. Here we are 1and a half month later and since they are not making money due stay at home order, tbe think they can keep mines. She was making a notation on my hotel account for me and everything would fall into place. I called the front desk and the customer service rep told me it tales 14 days to be returned to my account. Upon returning home i reviewed my checking account and immediately took notice to it being $100.00 short. They kept a $50.00 deposit for each night i stayed totaling $100.00 for room service or movies, if we used them. I visited this sorry casino for my birthday for 2 nights.